Maiyn for hotels and resorts

Lobby flow, pool and gym occupancy, and floors that should be empty.

A hotel is busy in different places at different hours. Maiyn shows where guests are gathering, how long the reception queue has been waiting, and when someone is somewhere they shouldn’t be.

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Hotels and resorts: camera view analyzed by Intelli

CH 01Hospitality

Live

2026-10-04 14:32:07

0 in view

On your dashboard: Guests on site
On your dashboard: Reception queue
On your dashboard: Average stay
On your dashboard: Peak hour
On your dashboard: Recognized arrivals

What hotels and resorts ask Maiyn every day.

“How long is the check-in queue at 3 pm?”
“How many guests are on the pool deck?”
“Who went through the staff corridor last night?”

Configured for hotels and resorts from the first hour.

The industry profile proposes the zones to draw, the detections to switch on and where each camera works best.

Zones

Reception queueQueue
Check-in wait
Pool deckDwell
Occupancy and dwell
Staff corridorRestricted
Back of house

Detections

Back-of-house entry
Fall on the pool deck
Loitering on guest floors
Banned person recognized (opt-in)

Camera placement

A lobby camera at eye level for recognized arrivals, with consent
Pool and gym cameras high and wide for occupancy

The Intelli skills hotels and resorts use.

Show skills for

27 of 42 skills are used in hotels and resorts.

Protect

Security for people, stock and property

Intrusion
Anyone entering an area you have marked as restricted.
After-hours presence
Anyone on site outside your opening hours.
Loitering
A person staying in one place longer than you allow.
Weapon detection
Handguns and knives in view, verified before alerting.
Watch list
People you have enrolled as banned, recognized on arrival.
Visit risk scoring
Visits ranked by behavior, each with its reasons.
Till fraud checks
Refunds, voids and drawer openings with no customer at the counter.
Camera tampering
A camera covered, sprayed, turned or unplugged.
Line crossing
Movement across a boundary, in the direction you choose.
Unattended counter
Customers waiting with nobody behind the counter.

Safeguard

Safety for staff and visitors

Fall detection
A person on the floor who does not get up.
Exclusion zones
People inside a machine cell or aisle while it is in use.
Safety lines
Anyone beyond a platform edge or marked line.
Crowd surge
Several people starting to run at once.
Running
Movement far faster than the normal pace of the scene.
Occupancy limits
Live head count against the capacity you set.
Lone presence
One person alone in a yard, plant room or ward at night.

Measure

The numbers an operation runs on

Footfall
Entries and exits at every door, by hour and by day.
Occupancy
How many people are on site, and where, right now.
Queues and wait time
Queue length and average wait at any counter.
Dwell time
How long people spend in each zone.
Heatmaps
Where people walk and where they stop.
Conversion
The share of visits that reach the checkout.
Returning visitors
Regulars recognized as regulars, without names.
Shelf availability
Fill level of every shelf face, with restock alerts.
Average stay
How long tables, rooms and desks are occupied.
Space utilization
How floors and rooms are used, hour by hour.
Shelf and display reports
Availability and display attention, shared with FMCG brands.
Counter coverage
How much of the day someone was behind each counter.
Queue walk-outs
Shoppers who waited, then left without buying.
Shopper paths
The routes shoppers take, from door to till.
Sales per visitor
Your POS sales divided by the people who came in.
Phantom stock
In stock in the system, empty on the shelf.
Staff presence
Whether a line, desk or ward is staffed.

Find

Any person or moment, in seconds

Search by description
“Red jacket, backpack.” Plain words, every camera.
Search by photo
Upload a picture and find people who look similar.
Search by face
Every appearance of a person you have enrolled.
Follow a person
Each new sighting of someone you have marked.
Journey
Where a person entered, went and how long they stayed.
Ask Maiyn
Any question about the site, answered in plain words.
Morning brief
Yesterday in five lines, on WhatsApp before you open.
Evidence clips
Annotated clips saved and exported with every event.

Recommended hardware

Maiyn Edge Max

Edge Max for a single property; Sentinel for resorts with several buildings.

View specifications

More industries

All industries

Clinics and hospitals

Manufacturing and warehousing

Schools and campuses

See Maiyn for hotels and resorts.

Book a demo and a Maiyn specialist will walk you through the platform and how it fits your sites.

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